This article will help provide some troubleshooting steps for different login issues you may encounter on our former UG Sites. You can visit our new website here.
If you have forgotten your password, or are having trouble logging in by entering your credentials and receiving an error, please submit a ticket to Dynamic Communities and we can reset your password for you.
If you are going to login to a user group and only see the following, with no 'Username' and 'Password' fields:
Try the following:
1. Update your browser to the latest version
2. Clear your browser cache/Try another browser to confirm if the issue is related to the browser itself
3. Enable Cookies in your browser
4. Update your computer's operating system and restarting your device
5. Enable Pop-Ups on your browser for this page